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Understand Your Rights Before You Start

Everything you do on horeg22 — from opening an account to depositing via DANA, OVO, or GoPay — sits inside a clear set of terms.

Account Terms Apply at RegistrationDANA, OVO, GoPay Wallet ConditionsData Handled Under Applicable LawContact Rights Clearly StatedEligibility Depends on Local Law
horeg22 Understand Your Rights Before You Start
LEGAL CONTACT PATHS

Reach Us on Policy Questions

If you have a question about how your data is used, want to request a change to your account record, or need clarity on a specific term that affects your DANA, OVO, or GoPay transaction, our support team is reachable through the channels below. Keep your account number ready — it speeds up every verification step.

Team online

Live Chat

Open the chat widget from any page on horeg22. Describe your legal or account concern and our agent will pull your record using your registered wallet number.

Email Support

Write to our support address for formal data requests, term clarifications, or written confirmation of your account conditions. We respond to policy queries in the order received.

Account Help Centre

Log in, head to Account Settings, and use the Help section to submit a query tied directly to your profile — useful for wallet-linked data or transaction record requests.

HOW WE HANDLE THIS

Security, Data and Account Integrity

Our handling of your account sits on four practical pillars. Each one is directly tied to how your data, your wallet connections, and your session activity are managed on horeg22.

Data Retention

We keep your account data — including wallet identifiers for DANA, OVO, and GoPay — for the period required by our operating terms. You can request a retention summary via live chat.

Cookie Use

Session cookies store your login state and wallet preference. Persistent cookies track feature use to improve the lobby experience. You can clear these via your browser settings at any time.

Account Security

Every login triggers an OTP check to your registered number. Unusual access — new device, new location — prompts a secondary verification before your account wallet becomes active.

Request a Change

To correct, update, or remove personal data linked to your account, contact us via live chat or email with your account ID. We process verified requests within the timeframe stated in our data policy.

Common Questions on Terms and Rights

These are the questions we hear most often about legal terms, data handling, and account conditions on horeg22. If your question is not here, reach us via live chat or the Help Centre in your account settings.

They apply to anyone who opens and uses a horeg22 account, including through wallet payments via DANA, OVO, or GoPay, in regions where access is permitted under local law.

Access depends on your local law and eligible region. We do not determine local legality for you — confirm access is lawful in your location before using the service.

We collect your registration details, contact information, and payment identifiers linked to your DANA, OVO, or GoPay wallet for identity verification and transaction processing.

Log into your account, go to Account Settings, and use the Help section to submit a correction request. Alternatively, contact us via live chat with your account ID.

Your account data is retained for the period required under our operating terms. After that period, it is removed from active records in line with our data retention policy.

No. Your DANA, OVO, or GoPay wallet identifiers are used solely to process your transactions and verify your account. We do not sell or transfer this data to third parties.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.